General Terms and Conditions of Sale

Company Information

  • Company Name: MOREZE GROUP LTD

  • Address: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM

  • Company Registration Number: 16477694

  • Email: info@evervalelondon.com

1. Acceptance of Terms

By accessing evervalelondon.com and making purchases, you fully and unconditionally accept these Terms and Conditions. These terms govern all transactions on our site.

2. Products and Availability

The products available for sale are those listed on evervalelondon.com. We strive to keep stock up to date, but some items may be temporarily unavailable. Product images are provided for reference and may slightly differ from the actual products.

3. Order Process

Orders can be placed directly on evervalelondon.com, 24/7. Once your order is confirmed, you will receive an email confirmation from Evervale London.

Order Cancellation: You can cancel an order at any time before shipment. If your order has been shipped, you will need to follow the return procedure mentioned below.

4. Price and Payment

  • Product Price: All prices are quoted in GBP and include applicable VAT.

  • Payment Method: We accept various payment methods, including credit cards, PayPal, and other available options at checkout. Payment is due at the time of the order.

5. Shipping

We offer several shipping options, including standard and express services, to ensure your products arrive quickly and safely.

  • Standard Shipping: Estimated delivery time between 5 and 7 business days.

  • Express Shipping: Estimated delivery time between 2 and 4 business days.

Shipping fees are calculated during checkout and will be displayed before payment confirmation.

6. Returns and Exchanges

You have 14 days from receiving your order to return or exchange a product. Returned products must be in their original, unused condition, with all tags attached, and in their original packaging.

Return Process:

  1. Contact us at info@evervalelondon.com to request a return.

  2. We will send you a return form and detailed instructions.

  3. Return shipping costs are the customer's responsibility unless the product is defective or we made an error in shipping.

Refund:
Once the returned product is inspected, we will process a refund within 7 to 10 business days via the original payment method.

7. Liability

Evervale London makes every effort to ensure the accuracy of the information available on our site, but we do not guarantee that all information is accurate or up to date. We will not be liable for any direct or indirect damages resulting from the use of our site or the inability to access it.

8. Modifications of Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page and will take effect immediately upon publication.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by UK law. In case of a dispute, the competent courts in London, United Kingdom, will have exclusive jurisdiction to resolve any issues related to the use of evervalelondon.com.